Explore my featured work.

Enterprise · Customer Support

Amazon. Support tools at world scale.

Support tooling rebuilt around the work agents actually do, at a scale few products ever reach.

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Enterprise · Retail Operations

Whole Foods Market. Policy tools for every store.

One policy surface for every store, so associates find the answer instead of asking for it.

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Real Estate · Conversion

Mark Spain Real Estate. Local market pages, rebuilt to convert.

Market pages rebuilt around the data buyers ask for and the action sellers came to take.

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Healthcare · Telemedicine

ScheduleSAFE. Telemedicine on mobile.

Prescriptions, scheduling and care kept in one place on a phone, built to WCAG 2.2 AA.

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Enterprise · HR Technology

me@slalom. Talent management for the enterprise.

An org scale people system redesigned around the managers and employees who open it daily.

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Real Estate · Lead Capture

Guaranteed Offer. A cash offer request, start to finish.

A cash offer request a homeowner can finish in one sitting, cleared through legal review.

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SaaS · Mobile

SalesPro. Field sales on mobile.

Field sales built for capture in the driveway rather than back at a desk.

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Real Estate · Design System

Brand guidelines. One documented standard for every team.

Voice, color, type and imagery documented once for every team that touches the brand.

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Real Estate · Web

Windermere Real Estate. A website that leads to a home sold.

A broker website built as a guide to Bainbridge Island, with listings and a way to reach him on every page.

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Non-profit · Web

Children's Alliance. Advocacy for racial equity.

UX research and a full website redesign to grow donations and involvement in youth policy work.

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Real Estate · Brand

Zann Commercial Real Estate. Extended into print and outdoor.

The 2021 identity extended into stationery, document templates and outdoor marketing.

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